Pinecrest of Lake Geneva Mission
Commitment to Quality
Pinecrest of Lake Geneva is a place where the residents can thrive and participate, know that their contributions are valued, and enjoy access to opportunities and support that helps them keep making a positive difference.
Recognizing the challenges of aging, we are dedicated to encouraging a fulfilling lifestyle and promoting independence. We offer exceptional services for our residents, we listen and engage life with pride, professionalism, creativity and fun. We strive to enhance lives and exceed expectations every day.
We conduct regular customer satisfaction surveys, and the feedback we receive from our residents and families tells us what’s working well and where we need to improve. Continually looking for ways to enhance the services we offer is just another way for us to follow through on our promise to put quality above all else.
Happy residents on their way to a social activity, the smell of delicious food cooking, laughter coming from the next room, smiling faces and warm “hellos” everywhere you go – these are just a few of the ways that someone experiences life at Pinecrest of Lake Geneva.